About Reliable Plumbing & Heating Service

Reliable Plumbing & Heating Services serves Seaside, Monterey, Salinas & Santa Cruz, CA
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Our focus at Reliable Plumbing & Heating Services located in Seaside, CA is providing outstanding, reliable service with 100% satisfaction guaranteed. We are a plumbing and heating service company that can handle all of your heating and plumbing problems properly and efficiently.

Our customer service representatives and dispatchers back our highly trained plumbers and heating technicians. We have fully stocked trucks that include an incredible selection of repair items, tools and emergency equipment, so we can provide reliable, efficient services. Our technicians are prepared for all plumbing repairs and heating systems. We offer the best warranties in the industry on both workmanship and materials.

Call Reliable Plumbing & Heating Services for expert plumbing repair and furnace service 7 days a week. We have professional plumbers standing by, ready to take care of your problems, whether it’s a clogged sink, leaky faucet, broken toilet or any other repair.

MEET THE TEAM

Reliable Plumbing & Heating Services John & Shelly Etter

John & Shelly Etter

OWNERS

John and Shelly Etter, who both were born and grew up on the Monterey Peninsula, founded John C. Etter Plumbing in 1987. In 2014 the company’s name was changed to Reliable Plumbing & Heating Services. Prior to 1981, Shelly had worked for her parent’s plumbing business. John has over 40 years experience in plumbing. John and Shelly have been married for over 33 years and have two daughters and three grandchildren.

Reliable Plumbing & Heating Services Nicole Mercado

Nicole Mercado

CUSTOMER CARE MANAGER

Nicole grew up in the plumbing industry with her parents, John and Shelly, and grandparents owning their own plumbing businesses. She graduated from San Diego State University with a bachelor’s degree in Arts and Sciences. She enjoys working with people and keeping everyone organized. Nicole is married and has two sons.

Reliable Plumbing & Heating Services Steve O'Briant

Steve O'Briant

SERVICE MANAGER

Steve has been a plumbing and heating technician for over 18 years and has been with Reliable Plumbing & Heating Services his entire plumbing career. He is very knowledgeable in all areas of plumbing and heating services and enjoys the interaction with his clients. Steve is married and has four children and three grandchildren.

Reliable Plumbing & Heating Services Gregory Lodes

Gregory Lodes

SERVICE TECHNICIAN

Greg has been a plumbing technician for the past 5 years. He excels in drain cleaning and leak repairs. He is a single father of a 12 year old daughter. In his free time he enjoys taking his daughter to Jiu-Jitsu and the shooting range.

Mario Ratliff

Mario Ratliff

SERVICE TECHNICIAN

Mario has worked in demolition/construction as a water technician for 4 years and another 3 years doing Engineering/Plumbing for the hotel industry. He is the father of 2 boys and enjoys taking his kids out to parks and teaching his kids sports.

Jose Mercado

Jose Mercado

SERVICE TECHNICIAN

Jose enjoys interacting with his clients. He takes pride in his work & will take on any challenge and looks forward to solving his customers problems. Jose is married and has 3 boys. He enjoys fishing and spending time with his family.

Nick Brown

SERVICE TECHNICIAN

After I got out of the Air Force in 2008, I moved to Monterey where I worked for my dad's plumbing company. With 12 years specializing in new construction and remodels, I am very knowledgeable in state and local plumbing codes.  I have a passion for what I do and take great pride in my work.