About Reliable Plumbing & Heating Service

Reliable Plumbing & Heating Services serves Seaside, Monterey, Salinas & Santa Cruz, CA

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Our focus at Reliable Plumbing & Heating Services located in Seaside, CA is providing outstanding, reliable service with 100% satisfaction guaranteed. We are a plumbing and heating service company that can handle all of your heating and plumbing problems properly and efficiently.

Our customer service representatives and dispatchers back our highly trained plumbers and heating technicians. We have fully stocked trucks that include an incredible selection of repair items, tools and emergency equipment, so we can provide reliable, efficient services. Our technicians are prepared for all plumbing repairs and heating systems. We offer the best warranties in the industry on both workmanship and materials.

Call Reliable Plumbing & Heating Services for expert plumbing repair and furnace service 7 days a week. We have professional plumbers standing by, ready to take care of your problems, whether it’s a clogged sink, leaky faucet, broken toilet or any other repair.


Reliable Plumbing & Heating Services John & Shelly Etter

John & Shelly Etter


John and Shelly Etter, who both were born and grew up on the Monterey Peninsula, founded John C. Etter Plumbing in 1987. In 2014 the company’s name was changed to Reliable Plumbing & Heating Services. Prior to 1981, Shelly had worked for her parent’s plumbing business. John has over 40 years experience in plumbing. John and Shelly have been married for over 33 years and have two daughters and three grandchildren.

Reliable Plumbing & Heating Services Nicole Mercado

Nicole Mercado


Nicole grew up in the plumbing industry with her parents, John and Shelly, and grandparents owning their own plumbing businesses. She graduated from San Diego State University with a bachelor’s degree in Arts and Sciences. She enjoys working with people and keeping everyone organized. Nicole is married and has three sons. In her free time, she enjoys art and reading.

Reliable Plumbing & Heating Services Steve O'Briant

Steve O'Briant


Steve has been a plumbing and heating technician for over 21 years and has been with Reliable Plumbing & Heating Services his entire plumbing career. He is very knowledgeable in all areas of plumbing and heating services and enjoys interacting with his clients. Steve is married and has four children and three grandchildren.

Laurie Dillard

Laurie Dillard


Laurie was born and raised on the Monterey Peninsula. She has two grown sons. Laurie enjoys cooking, gardening and spending time with friends and family.


Joseph Aguilar


Joseph has lived in Monterey County since 2008. In his free time, he enjoys fishing and traveling with his wife and children. Joseph has been in the plumbing industry since 218 and has extensive experience in new construction and service and repairs.

Carlos Serratos

Carlos Serratos


Carlos prides himself on helping people with his ability to fix all their plumbing & heating needs. He enjoys spending time with his family and beautiful wife and appreciates the local music, food, and entertainment around the Monterey Peninsula. He loves his career and thrives to be a better man every day.

Javen Mercado

Javen Mercado


Javen has a background in construction, plumbing & heating. He is the oldest grandson of the owners, John & Shelly Etter. During his free time he enjoys surfing, karate and spending time with his family.