About Reliable Plumbing & Heating Service
Our focus at Reliable Plumbing & Heating Services located in Seaside, CA is providing outstanding, reliable service with 100% satisfaction guaranteed. We are a plumbing and heating service company that can handle all of your heating and plumbing problems properly and efficiently.
Our customer service representatives and dispatchers back our highly trained plumbers and heating technicians. We have fully stocked trucks that include an incredible selection of repair items, tools and emergency equipment, so we can provide reliable, efficient services. Our technicians are prepared for all plumbing repairs and heating systems. We offer the best warranties in the industry on both workmanship and materials.
Call Reliable Plumbing & Heating Services for expert plumbing repair and furnace service 7 days a week. We have professional plumbers standing by, ready to take care of your problems, whether it’s a clogged sink, leaky faucet, broken toilet or any other repair.
MEET THE TEAM
John & Shelly EtterOWNERS
John and Shelly Etter, who both were born and grew up on the Monterey Peninsula, founded John C. Etter Plumbing in 1987. In 2014 the company’s name was changed to Reliable Plumbing & Heating Services. Prior to 1981, Shelly had worked for her parent’s plumbing business. John has over 40 years experience in plumbing. John and Shelly have been married for over 33 years and have two daughters and three grandchildren.
Nicole MercadoCUSTOMER CARE MANAGER
Nicole grew up in the plumbing industry with her parents, John and Shelly, and grandparents owning their own plumbing businesses. She graduated from San Diego State University with a bachelor’s degree in Arts and Sciences. She enjoys working with people and keeping everyone organized. Nicole is married and has three sons. In her free time, she enjoys art and reading.
Steve O'BriantSERVICE MANAGER
Steve has been a plumbing and heating technician for over 21 years and has been with Reliable Plumbing & Heating Services his entire plumbing career. He is very knowledgeable in all areas of plumbing and heating services and enjoys interacting with his clients. Steve is married and has four children and three grandchildren.
Cassidy HeneksCUSTOMER CARE
Cassidy was born and raised in Carmel Valley. She loves animals and exploring the outdoors. It has been two years since she joined the plumbing industry and has enjoyed helping people resolve their plumbing issues.
Mario RatliffSERVICE TECHNICIAN
Mario has worked in demolition/construction as a water technician for 4 years and another 3 years doing Engineering/Plumbing for the hotel industry. He is the father of 2 boys and enjoys taking his kids out to parks and teaching his kids sports.
Damian AcostaSERVICE TECHNICIAN
Damian has worked in the HVAC industry for the past 3 years. He is passionate about helping customers feel comfortable and keep their homes running smoothly.
Carlos SerratosSERVICE TECHNICIAN
Carlos prides himself on helping people with his ability to fix all their plumbing & heating needs. He enjoys spending time with his family and beautiful wife and appreciates the local music, food, and entertainment around the Monterey Peninsula. He loves his career and thrives to be a better man every day.
Javen MercadoSERVICE TECHNICIAN
Bio coming soon!